Returns & Exchanges
At enewton, we want you to love your jewelry, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please note that personalized pieces and final sale items are ineligible for return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Jewelry
Securely place your items in their original enewton gift boxes and use a padded mailer to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
